Shipping policy
OUR PRODUCTION TIME IS 8 - 10 BUSINESS DAYS FROM DATE OF ORDER
(note that production times can change based on the volume of orders)
DELIVERY
If you were not available for delivery, check your local postal outlet for delivery notices. Should your order be returned to us for non-received (NOT NON-DELIVERED) we will re-ship, the customer will be responsible for the shipping cost.
RATES:
Shipping fees will be calculated in the shopping cart during checkout and before confirming your order. Tracking numbers will be provided for all shipments (except Canada Post Small Packets).
CUSTOMS
Where applicable, all customs, duty fees / taxes are to be paid by the customer.
We cannot be held responsible for delay by the receivers county's customs or postal hubs / delivery transit time. All delivery dates are approximations.
RETURNS:
All graphics and lettering are custom cut and non-refundable, no store credit or exchanges.
CANCELLATIONS:
The customer has three business days to contact us. After that time your order will be fulfilled within our lead time for production and shipped.
DEFECTIVE MATERIAL:
We do not cover claims for damage caused during shipment, improper installation, use in extreme conditions and improper care of graphics.
UNSPECIFIED, TIME SENSITIVE DELIVERY DATES:
We will not ship orders via a specific delivery date unless the buyer makes arrangements with us before purchasing.
Plan ahead as we will not expedite orders to meet last minute requests. Unspecified requests will be treated via our production and shipping transit time as stated.
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